Terms & Conditions

Online Ordering Terms and Conditions 
Your use of this website is conditional upon your acceptance and compliance with our Online Ordering Terms and Conditions as set out below. Stitchem reserves the right to amend the Online Ordering Terms and Conditions at any time without notice to the consumer. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Online Ordering Terms and Conditions, as so amended. In the event of a query you can call 02 9816 4188 or email info@stitchem.com.au

Your Privacy 
At Stitchem we value your privacy and under the Privacy Act 1988 and the National Privacy Policy, any personal information we collect will be kept securely. This statement is our commitment to you, the consumer, of your privacy and the information we collect and hold. We do not require consumers to disclose any information about them in order to browse our website and only require minimal information in order to make a purchase. We will treat personal information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, pass on, sell, rent, distribute, share or licence to any third parties any personal information that you may have provided to us, unless we have your prior express consent to do so. When you register on the Stitchem website you are automatically added to our mailing list. If you prefer not to receive information from Stitchem, you can unsubscribe by sending an email request to info@stitchem.com.auor by following the unsubscribe link on any newsletter you may receive from Stitchem. When you process a transaction with Stitchem, all of your personal information, including your credit card number, is encoded with the latest encryption technology (see Secure Sockets Layer). This means it cannot be read as it travels to our ordering system. Our order processing centre is not connected to the Internet and is not accessible in any way. Stitchem does not collect financial information to process your payment. This information is solely handled by our banking partner and is collected on a secure server. This information is confidential and cannot be accessed beyond our banking institution.

Automatic Data Collection 
Due to the nature of the Internet, there is certain information that is transmitted to us automatically, such as your IP address and the browser you are using. This information is collected for purely statistical reasons as part of our ongoing development however we do not attach any personal information to these statistics. Similar information is also transmitted along with any emails sent. This information is not stored.